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On successful completion of the module, students should be able to:
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Appreciate and understand key concepts in global operations and supply chain management, including the design and management of service supply chains, processes, quality, life cycles, and assets;
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Understanding how service business economics, including revenue models, contracting and outsourcing apply in practice;
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Evaluate the range and impact of information systems and technology that apply to contemporary business practices;
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Apply typical business applications to solving practical problems.
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